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Savings help and support centre

If you’re looking for information, help or support about your savings with us, then you’re in the right place! Here you’ll find access to a range of FAQs, documents and more.

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We can provide information in braille, large print or audio. You can also call us using the Relay UK service. Visit our FAQs or get in touch for more information.

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Find your documents and guides, all in one place

We've collected all our useful documents and guides in one place for your convenience.

savings explained

New to savings, or want more information on our savings accounts?

We’ve put together some information to help find the right account for you.

Savings explained

Savings help and support articles


Managing your savings online

We’ve created some short video guides to show you how simple it is to take control of your money with an online savings account.

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Flexible ISAs and ISA Wallet

Our fixed rate, easy access and notice cash ISAs are flexible ISAs and part of our ISA Wallet.

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Transfering your ISA

If you're looking to make the most of your ISA allowance with a better return on your savings, you could receive a higher interest rate by transferring your ISA to us.

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Financial Services Compensation Scheme (FSCS) explained

We have put this page together to explain exactly how the FSCS protection works and what it means to you.

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Support with your savings

If you need some extra support, we have a range of ways to help make saving with us easier.

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Savings helpful blogs

Monday, 26/02/2024

The number of Britons paying tax on their savings interest has almost doubled as savings rates have increased. Our Q&A explains all you need to know about the Personal Savings Allowance.

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Friday, 18/08/2023

Despite the cost-of-living crisis, our research shows savers are feeling more confident in their finances, with disposable income also on the rise.

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Wednesday, 19/04/2023

You and your partner are considering the next step and combining your finances, but how can you approach the topic and what methods are available? We look at how you can approach the topic together. 

savings explained

Looking to get in touch?

If you have a question about any of our products or services, or you’d like to give us some feedback, there are a number of ways you can contact us.

Contact us

Need financial help?

If you need additional help and support, or are struggling with your financial commitments, we're here to help.

Financial help and support

Paragon Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England number 05390593. Registered office 51 Homer Road, Solihull, West Midlands B91 3QJ. Paragon Bank PLC is registered on the Financial Services Register under the firm reference number 604551