We only use cookies for website functionality and security.


What are cookies?

Cookies are small harmless text files that are placed on your computer, smart phone or other device when you visit a website or mobile application. They allow the server to recognise you when you revisit. There are two main types, one type only exists for the duration of your site visit and is deleted on exit and the other remains on your device after you have visited our website. At Paragon, we use both types of cookie.

Additionally, cookies can be first or third-party cookies. First-party cookies are owned and created by the website you're viewing. Third-party cookies are owned and created by an independent company, usually a company providing a service to the owners of the website.

We also use SDKs (Software Development Kits). SDKs are blocks of code provided by third parties that are embedded in our apps and other digital products. As with cookies, SDKs help us understand how you interact with our app and collect certain information about the device and network you use to access them.

What we use cookies for

Strictly necessary cookies

These cookies are necessary for the website or application to function and cannot be switched off. They help with security, network management and accessibility. You can set your browser to block or alert you of these cookies but this may impact your site experience and the service we are able to offer.

The necessary cookies that we include are required for users that need to log in to services provided by the site, to make certain features such as our SiteSearch function correctly and for security purposes.

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our digital platforms. They help us to know which pages are the most and least popular and see how visitors move around them.

Functional cookies

These cookies enable our digital platforms to provide enhanced functionality and personalisation, including to help administer online surveys. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting and social media cookies

These cookies may be set through our digital platforms by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They also enable you to share content with your friends and networks via social media platforms. They do not store personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising and may not be able to use sharing tools.

Tracking pixels in emails

When you receive emails from us, they may contain tracking pixels or other similar technology. We use these pixels to help us understand if you have opened the email and how you have interacted with it.

Your cookie preferences on our websites don't apply to emails. You can unsubscribe from marketing emails by selecting the link at the bottom of an email from us. You can also ask us to stop using your data for marketing purposes. For more details or to make that change, please contact us.

How can I change my cookie setting?

We only use strictly necessary cookies on this website. To use its features, these cookies are needed and cannot be disabled.

For app users go to the manage cookies page within the settings in your app.

Paragon Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England number 05390593. Registered office 51 Homer Road, Solihull, West Midlands B91 3QJ. Paragon Bank PLC is registered on the Financial Services Register under the firm reference number 604551