FAQs / Savings questions

Cash ISAs

What is a cash ISA?

ISAs are Individual Savings Accounts which give UK taxpayers tax-free status on their savings, now and in the future.

Paragon offer fixed rate and easy access cash ISAs. So, you can either lock your money away for a higher rate benefit or have unrestricted access. All with tax-free ISA status on your eligible funds.

Learn more about ISAs


What is the tax-free annual ISA allowance?

Every tax year the government sets a maximum amount you can invest in an ISA between April 6 and April 5 the following calendar year. This is your annual ISA allowance or subscription. For the 2023/2024 tax year the ISA allowance is set at £20,000.


What is an ISA Declaration?

An ISA Declaration is how you confirm you’re eligible​ for all the benefits that come with a cash ISA.


When do you have to renew your ISA Declaration?

If you haven’t used any of your annual ISA allowance with Paragon for a full tax year your ISA Declaration with us will expire at the end of that tax year.

Money already saved in your ISA will continue to earn tax-free interest. But if you’d like to use that account for your current year’s ISA allowance, you will need to renew your ISA Declaration with us before we can accept any further payments into it.

Renewing your declaration is easy, you can do it over the phone. Simply call our UK based team, seven days a week on 0800 052 2222. You can reach us between 8am – 7pm Monday to Friday and between 10am – 4pm on Saturday and Sunday.

How to withdraw from your fixed rate ISA?

You can make early withdrawals from your fixed rate ISA however this is at a penalty. A loss of interest, or capital if enough interest has not been earnt. Your product terms and conditions will tell you exactly the penalty for early withdrawals from your cash ISA.

You will lose the tax-free ISA status on any funds you withdraw, without going through an ISA transfer.


How do I transfer an ISA?

To keep the tax-free ISA status on your money, you must transfer your ISA through your provider and not through a withdrawal.

You can transfer your existing ISA to Paragon either online or by post.

Transfer online

You can start an ISA transfer while you apply for your new Paragon ISA.

If you already have a Paragon ISA that allows additional deposits, simply log in and click “transfer your ISA to Paragon” from your account summary screen.

Transfer by post

Download and complete either:

Cash ISA transfer form

Stocks and shares ISA transfer form

And send freepost to:

RTEX-LLUT-KKKE, Paragon, PO Box 850, Wallsend NE28 5BJ

It takes up to 15 working days to transfer a cash ISA. But, it’s usually done earlier. A Stocks and Shares ISA should take 30 working days to complete.


What period does the tax year cover?

The tax year runs from 6 April to 5 April the following year. Each tax year, you can either open a new ISA or continue to save in an existing ISA, until you reach your annual allowance and you’ll earn tax-free interest on your whole balance every year.


What is the maximum balance on cash ISAs?

Your maximum balance across Paragon can not exceed £500,000 per person.

In cash ISAs you can hold up to £500,000 per person.

Your product terms and conditions will detail the minimum and maximum balance on your specific account.


What is the ISA Wallet and Flexible ISA?

Our ISA Wallet allows you to spread your annual tax-free ISA allowance across multiple ISAs with us.

Our cash ISAs are also flexible. That means you can withdraw and replace your ISA funds in the same tax year, without using more of your ISA allowance.​​

For example, you can deposit £10,000, withdraw £5,000 and later deposit £5,000. With our flexibility you’ve only used £10,000 of your annual ISA allowance.

Together they give you the freedom to maximise on your annual ISA allowance.

Be careful, early access to fixed rate or notice ISA funds is subject to penalty.

Paragon Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England number 05390593. Registered office 51 Homer Road, Solihull, West Midlands B91 3QJ. Paragon Bank PLC is registered on the Financial Services Register under the firm reference number 604551