How do I cancel a payment set for the future?
You can cancel any payments if they are set to be paid in the future. We call these ‘future dated transactions’. These transactions will show as ‘pending’ in your latest transactions.
To cancel a transaction, simply log in to your account, select ‘Latest Transactions’ from the menu, scroll down the page to ‘Future transactions’, select a date range of your choice and then select ‘edit’ against the transaction you want to cancel.
Once you select cancel, the next screen will confirm your transaction has been cancelled.
If you require any further help and support, don’t hesitate to contact us.
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