Can the interest rate on my defined access account change?
Yes. Our defined access accounts are variable rate accounts, which means we may change the interest rate over time.
If your rate increases, we will let you know as soon as possible, this can be after the new rate is effective.
We will notify you 14 days before any rate decreases. We will assume you’re happy to accept the change if you do not choose to close your account.
Your interest rate will also change if you make more withdrawals than detailed in your product terms and conditions. If this happens, we’ll contact you to let you know.