About power of attorney

How do I apply as a power of attorney?

We understand that it’s sometimes necessary for a customer’s account to be managed on their behalf, as power of attorney. We can set up power of attorney on new or existing accounts.

To apply for a power of attorney on a new or existing account please contact our UK based team.

Contact us

For all the information you’ll need on power of attorney, a new or existing account, including what you need to do, documentation and managing a power of attorney account please see our guide.

A guide to power of attorney

How do I register as a power of attorney on an existing account?

You’ll find all the information you need to register a power of attorney on an existing account in our Guide to power of attorney.

You’ll find a comprehensive list of documents you’ll need to supply and instructions on certifying them.

To register a power of attorney on an existing account please contact our UK based team.

Contact us

How can I manage an account as a power of attorney?

You can manage an online or postal account as a power of attorney.

For online accounts you will be able to log in as normal from our website and manage the account online.

Postal power of attorney accounts are managed through the post using forms found on the documents page of our website.

See “managing your account” for more guidance.

What if I need help managing my account?

If you don’t need a power of attorney but still want some help managing your savings, you can authorise somebody to help you manage your account through third party authority

Anyone you authorise to help you will have access to information and be able to ask us questions over the phone but won’t be able to make any transactions on your account.

If you want to add third party authority to your account, simply log into your account, complete the third party form and send it to us. Or you can contact our UK based team on 0800 052 2222.