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FAQ / Mortgage questions
How do I let you know if a customer has passed away?

How do I let you know if a customer has passed away?

In the unfortunate circumstance of the death of a loved one, please call us on 0345 849 4060 and we’ll guide you through the next steps. Or If you would prefer, you can email us at [email protected].

We are also a member of the Death Notification Service, a free service which allows you to notify a number of banks and building societies of a person’s death, at the same time.


We've collected all our useful documents in one place for your convenience.

Paragon Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England number 05390593. Registered office 51 Homer Road, Solihull, West Midlands B91 3QJ. Paragon Bank PLC is registered on the Financial Services Register under the firm reference number 604551