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You can either call us on 0345 149 7770 or email us on [email protected]. If you email, you’ll need to make sure you use the email address you set up on your account.
If calling, please make sure you have your account number to hand. This will help us to get to your account information quicker.
You can either call us on 0345 149 7770 or email us on [email protected] or fill out a Direct Debit instruction.
If emailing, you’ll need to make sure you use the email address you set up on your account (your verified email address).
You can either call us on 0345 149 7770 or email us on [email protected]. If you email, you’ll need to make sure you use the email address you set up on your account (your verified email address).
Yes, but you must make sure you request it at least 10 business days before your monthly payment is due.
If you’d like to change your payment date, please call us on 0345 149 7770, making sure you have your account number to hand.
It depends whether the new account is an individual or joint account.
If it is in your name only, you can call us on 0345 149 7770 and we can set up or amend your Direct Debit over the phone. You can also email us at [email protected] or complete a Direct Debit instruction which you can return by post or email – see address details below.
If it is a joint account and needs multiple signatures, you’ll need to fill out a new Direct Debit instruction and either email or send to us at: Motor Finance Customer Servicing, Paragon, 51 Homer Road, Solihull, West Midlands B91 3QJ
Remember, when calling us please make sure you have your account number to hand. This will help us to get to your account information quicker.
Yes, the DVLA will let us know about your change in registration plate and we’ll update your account as well as our HPI interest.
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Head officeParagon51 Homer RoadSolihullWest MidlandsB91 3QJ
Paragon Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England number 05390593. Registered office 51 Homer Road, Solihull, West Midlands B91 3QJ. Paragon Bank PLC is registered on the Financial Services Register under the firm reference number 604551