Temporary changes

To support our intermediaries and customers by continuing to accept new applications and process existing ones, we’ve reviewed our products and requirements.

We’ve outlined the revised lending criteria, product changes and submission requirements in one simple document, so you can see at a glance what’s different.

Valuations update - September 2020

Our physical property inspections have now fully resumed.​

If a property is in an area under a localised lockdown, we will still aim to carry out a physical inspection. If this isn’t possible immediately, we will hold the application until our surveyor can visit the property.

If you are aware of any reason a physical inspection cannot be carried out, please provide us with this information when making the application.​