Reach your savings goals with our simple, straightforward savings accounts and cash ISAs.
Enjoy peace of mind and higher returns with our Fixed Rate Savings Accounts
Discover our range of specialist buy-to-let and residential mortgages, available through intermediaries.
It’s easier than ever for you to manage your buy-to-let cases with us.
Log in to our portal today and benefit from many features.
Find the right finance to get you moving with our tailored business and personal loans.
Developed in response to your feedback about the need for speed, simplicity and accuracy of lending applications, you can now log in and apply in minutes.
We’re here to help. If you have a query about any of our products or services, or if you’d like to give us some feedback, there are a number of ways you can get in touch.
If you need some information, you can also try our FAQs section for answers to some of the more commonly asked questions.
You might be able to find the information you're looking for by searching our Frequently Asked Questions.
View Savings FAQs
If you're an existing customer simply log in and send us a secure message.
Please note, email is not a secure method of communication. For your safety, please do not include any personal information in your email.
If you have a query about an existing mortgage or would like to give us some feedback, please contact our Customer Servicing team:
If you have a query about any of our mortgage products, please contact our New Business Enquiries team:
If you've taken out a loan with us and have a query, you should contact us:
If you’re a Paragon customer, who took out a loan prior to September 2014 and would like to speak to someone about your account, please call 0345 147 9303
If you took out a second charge mortgage with another lender and that mortgage is now owned by Paragon Bank, please call 0345 322 7900
If you have a query about your Paragon mortgage or would like to give us some feedback, please contact our team.
If you’re a Paragon customer who took out a loan prior to 2010 and would like to speak to someone about your account, please call 0345 849 4060 or email us at [email protected]
If you have difficulty making monthly payments
For queries on your existing loan account
If you have a complaint
We’re sorry if something has gone wrong or if you’ve had a problem. When this happens we want you to tell us about it so we can do our best to put it right.
Head officeParagon51 Homer RoadSolihullWest MidlandsB91 3QJ
Paragon Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England number 05390593. Registered office 51 Homer Road, Solihull, West Midlands B91 3QJ. Paragon Bank PLC is registered on the Financial Services Register under the firm reference number 604551