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  • Need to contact us?

    We’re here to help. If you have a query about our savings accounts or lending services, or you’d like to give us some feedback, there are a number of ways you can get in touch.

    If you have a question about our savings accounts, you can also try our Helpful information section for answers to some of the more commonly asked questions.

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Log in to your account if you’re an existing customer to send us a secure message


Paragon Bank PLC, PO Box 850, Wallsend NE28 5BJ


0800 052 2222 our lines are open Monday to Friday, 9am to 5pm, excluding Bank Holidays

Got a complaint?

We’re sorry if something has gone wrong or if you’ve had problems with your savings account. When this happens we want you to tell us about it so we can do our best to put it right

Our complaint procedure

Asset Finance

Paragon Bank Outsourcing Solutions

Paragon Bank Business Finance


Paragon Bank Vehicle Finance

Paragon Bank Technology Finance

Development Finance

View our Development Finance page

Mortgage Trust

Paragon Car Finance

Paragon Personal Finance

Have a question?

Take a look at our helpful information page for answers to common questions.

Helpful information
FSCS protected small logo
Your eligible deposits with Paragon Bank are protected up to a total of £85,000 by the
Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme.
See how you're protected
Paragon Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England number 05390593. Registered office 51 Homer Road, Solihull, West Midlands B91 3QJ. Paragon Bank PLC is registered on the Financial Services Register under the firm reference number 604551